FAQ
Payment without a foreign card, meeting at the airport, receipts, child seats and everything else — answered. Anything missing? Ask on WhatsApp, we reply 24/7.
Foreign Visa and Mastercard cards indeed do not work in Russia. That's why we keep it simple: you pay the driver in cash (rubles, US dollars or euros at the daily rate) or by bank transfer. No prepayment card is required — you confirm the booking on WhatsApp.
Yes — we assign English-speaking drivers on request, and our booking manager on WhatsApp always communicates in English 24/7.
We track your flight number. The driver adjusts to the actual arrival time — free waiting with a name sign at arrivals is included.
Yes. You get a fixed price on WhatsApp before the trip — no meters, no surge pricing, traffic jams are our problem, not yours.
For standard transfers and hourly hire — no. You confirm on WhatsApp and pay after the ride. For long intercity trips we may ask for a partial advance by transfer, agreed individually.
Yes, free of charge. Tell us the age of the child when booking.
Yes, we can provide a booking confirmation and a receipt for your accounting or visa purposes.
Yes — many of our clients take a car with driver for their whole stay. Multi-day bookings get a discounted day rate.
Apps work, but foreign visitors regularly face three problems: foreign cards are declined, drivers rarely speak English, and prices surge at airports and in bad weather. A pre-booked car with a fixed price removes all three.
Yes, we arrange intercity trips Moscow ↔ Saint Petersburg and transfers within St Petersburg for our clients — ask on WhatsApp.